Privacy Policy

One Linlithgow Ltd Privacy Policy

One Linlithgow Ltd is committed to protecting your privacy when you use our services or website. In this policy, we explain how and why we collect your information, what we do with it and what controls you have over our use of it. 

From time to time, we add or change functions, features or products to our website or add or change services. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. We will make every effort to inform you of any changes. 

Your privacy is of the greatest importance to us and we will never release your personal information to any outside company for mailing or marketing purposes. 

You should only submit personal information through this website if you have read and understood this Privacy Policy. Before you proceed with navigating around our website, if you have any queries relating to this Privacy Policy, or do not understand it, please contact or call 01506 205308 between 10am-2pm (Mon-Fri). 

Our contact details 

Name:  One Linlithgow Ltd 
Address:  28 The Vennel, Linlithgow EH49 7EX 
Telephone:  01506 205308 
Date:  28 March 2022 

What personal data do we collect and how do we use it? 


Data you provide us

One Linlithgow Ltd collects and processes information about you in order to be able to provide the services or information that you have requested. 

We collect the information when you register with us, ask us to contact you, request services or information. Collected information could include your name, email address, telephone number and address. 

We will use the information you have provided to fulfil our contractual obligations in relation to providing the goods or services you have requested or where no contract exists, our legitimate business interests in providing you with the information you have requested. 

We will not share, sell or rent your personal information to third parties. 

You are under no obligation to provide any information, but if you do not then we may not be able to provide you with certain services or personalise your experience and tailor our services to you. 



Cookies are small text files containing information sent by a web server to a web browser, and stored on your computer, tablet or mobile phone when you visit certain web pages. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. 

Our website uses the following categories of cookies: 

‘Session cookies’ keep track of you while you navigate our website and will be deleted from your computer when you close your browser. 

We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about use of our website such as number of new visitors to our website, how long visitors spend browsing our website and which pages they viewed by means of cookies which are stored on users’ computers. 

You can find out more about Google Analytics here – 

If you prefer to restrict, block or delete cookies from our website, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s manual) to learn how to change your cookie preferences. Most browsers allow you to reject cookies. Blocking cookies can have a negative impact upon the usability of many websites, including our website. If you block cookies, you will not be able to use all the features on our website. 

If you leave, click through to another website from our website, that third party website may also use cookies. We recommend you check the third-party websites for more information about their cookies and how to manage them. 

Where our website contains links to other websites, this privacy policy will not apply to those third-party websites. When you link through to another website you should read the privacy policy which applies to that website.  

To learn more about Cookies, please see 

Here is a list of the main Cookies used by One Linlithgow Ltd and what they are used for: 

Google Analytics

Collects information about how visitors use our site in an anonymous form, including number of visitors to the site, where visitors have come to the site from and the pages they visited. We use the information to compile reports and to help us improve the site.   More information - Google Analytics Privacy Policy / You can choose to opt out of Google Analytics 

Twitter Cookies

Features for sharing via Twitter - Twitter Privacy Policy 

Instagram Cookies

Features for sharing via Instagram - Instagram Privacy Policy 

Facebook Cookies

Features for sharing via Facebook - Facebook Privacy Policy


We place great importance on the security of all information received by us. We have appropriate security measures in place to protect against the loss, misuse and alteration of customer data under our control. For example, only authorised personnel have access to user information that is protected by strong passwords together with up-to-date firewalls and anti-virus software. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. 


Where is the information stored? 

Our website is stored on our website hosts servers located in their secure UK data centre. They have measures in place to prevent hackers gaining remote access to the data stored on their servers – one of their main lines of defence is a firewall with multiple layers of protection updated on a regular basis. The data is also physically secure meaning that only authorised personnel have access to the servers, protecting them from hackers and physical harm. 


How long do we keep your data? 

We keep personal data either (a) for the length of the exercise for which we collected the data or (b) until you indicate that you no longer wish to receive information from us. With regards to BID members, we retain your contact information for as long as it is required for the purposes of managing the BID. 

Your data protection rights 

Under data protection law, you have rights including: 

  • Your right of access - You have the right to ask us for copies of your personal information. 
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances. 
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. 

Please contact us at, 01506 205308, 28 The Vennel, Linlithgow EH49 7EX if you wish to make a request. 

How to complain 

If you can have any concerns about our use of your personal information, you can make a complaint to us at 

You can also complain to the ICO if you are unhappy with how we have used your data. 

The ICO’s address: 

Information Commissioner’s Office
Wycliffe House
Water Lane
SK9 5AF 

Helpline number: 0303 123 1113
ICO website: