One Linlithgow Ltd is committed to protecting your privacy when you use our services or website. In this policy, we explain how and why we collect your information, what we do with it and what controls you have over our use of it.
Your privacy is of the greatest importance to us and we will never release your personal information to any outside company for mailing or marketing purposes.
Our contact details
|Name:||One Linlithgow Ltd|
|Address:||28 The Vennel, Linlithgow EH49 7EX|
|Date:||28 March 2022|
What personal data do we collect and how do we use it?
Data you provide us
One Linlithgow Ltd collects and processes information about you in order to be able to provide the services or information that you have requested.
We collect the information when you register with us, ask us to contact you, request services or information. Collected information could include your name, email address, telephone number and address.
We will use the information you have provided to fulfil our contractual obligations in relation to providing the goods or services you have requested or where no contract exists, our legitimate business interests in providing you with the information you have requested.
We will not share, sell or rent your personal information to third parties.
You are under no obligation to provide any information, but if you do not then we may not be able to provide you with certain services or personalise your experience and tailor our services to you.
Cookies are small text files containing information sent by a web server to a web browser, and stored on your computer, tablet or mobile phone when you visit certain web pages. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
Our website uses the following categories of cookies:
‘Session cookies’ keep track of you while you navigate our website and will be deleted from your computer when you close your browser.
We use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about use of our website such as number of new visitors to our website, how long visitors spend browsing our website and which pages they viewed by means of cookies which are stored on users’ computers.
You can find out more about Google Analytics here – http://www.google.co.uk/intl/en/policies/privacy
If you prefer to restrict, block or delete cookies from our website, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s manual) to learn how to change your cookie preferences. Most browsers allow you to reject cookies. Blocking cookies can have a negative impact upon the usability of many websites, including our website. If you block cookies, you will not be able to use all the features on our website.
To learn more about Cookies, please see www.aboutcookies.org.uk.
Here is a list of the main Cookies used by One Linlithgow Ltd and what they are used for:
We place great importance on the security of all information received by us. We have appropriate security measures in place to protect against the loss, misuse and alteration of customer data under our control. For example, only authorised personnel have access to user information that is protected by strong passwords together with up-to-date firewalls and anti-virus software. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
Where is the information stored?
Our website is stored on our website hosts servers located in their secure UK data centre. They have measures in place to prevent hackers gaining remote access to the data stored on their servers – one of their main lines of defence is a firewall with multiple layers of protection updated on a regular basis. The data is also physically secure meaning that only authorised personnel have access to the servers, protecting them from hackers and physical harm.
How long do we keep your data?
We keep personal data either (a) for the length of the exercise for which we collected the data or (b) until you indicate that you no longer wish to receive information from us. With regards to BID members, we retain your contact information for as long as it is required for the purposes of managing the BID.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access - You have the right to ask us for copies of your personal information.
- Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com, 01506 205308, 28 The Vennel, Linlithgow EH49 7EX if you wish to make a request.
How to complain
If you can have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk